1. Introduction
This Privacy Policy describes how Vanna.ai ("we," "our," or "us") collects, uses, and shares information in connection with your use of the Remote Code mobile application, website, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account information: When you register for an account, we collect your name, email address, and other contact information
- Beta program information: Information you provide when signing up for our beta program, including your device model and development experience
- Communications: Information you provide when you communicate with us, such as feedback, questions, or reports
2.2 Information We Collect Automatically
When you use our Service, we automatically collect certain information, including:
Device and Technical Information:
- Device information: Information about your device, including device model, operating system, unique device identifiers, and mobile network information
- Browser information: Browser type and version, plugins, and language preferences
- IP address: Which may be used for geolocation and fraud prevention
- Network information: Connection type, carrier, and connection speed
- Screen resolution and device orientation
Usage and Interaction Data:
- Session data: Session duration, start/end times, frequency of use, and features accessed
- Navigation data: Pages/screens viewed, navigation paths, and time spent on each page
- Interaction data: Clicks, taps, scrolls, and other interactions with the Service
- Performance data: App load times, response times, crashes, and errors
- Scroll depth: How far users scroll on specific pages
- Heat maps: Where users click or tap most frequently on screens
Analytics and Experimentation:
- Feature usage: Which features you use and how often
- A/B test data: Which versions of features or content you see during our experiments
- Feature flags: Which features are enabled for your account
- Performance metrics: Response times, load times, and app performance
- Conversion data: Actions you take toward specific goals (e.g., registration completion)
Marketing and Attribution:
- Referral source: How you found our Service, including search terms and referring websites
- Campaign data: Marketing campaigns you interacted with
- UTM parameters: Campaign tracking data from links you click
- Ad impression and interaction data: When you view or interact with our advertisements
2.3 Code and Development Data
When you use Remote Code to edit or manage your code, we may collect:
- Code snippets: Portions of code that you edit or view through the Service
- Command history: Commands executed through the Service
- Project metadata: Information about your development projects, such as repository names and file structures
2.4 Cookies and Similar Technologies
We use cookies, pixels, and other similar technologies to collect information about your interaction with our Service. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them). You can disable cookies through your browser settings, but some features of the Service may not function properly without cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and complete transactions
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with the Service
- Test different versions of our Service (A/B testing)
- Personalize your experience based on how you use our Service
- Track your engagement across our website and mobile app
- Measure the effectiveness of our marketing campaigns
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Debug errors and optimize application performance
- Generate aggregated, non-identifying analytics and statistics
- Personalize and improve the Service
4. How We Share Your Information
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- With third-party services integrated with our Service, such as Anthropic's Claude Code
- With analytics and measurement partners to help us understand user behavior (in an aggregated, non-identifying format)
- In response to a request for information if we believe disclosure is in accordance with applicable law
- If we believe your actions are inconsistent with our user agreements or policies
- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
6. Your Choices
You can access and update certain information about you from within the Service. You may also request that we delete your account and associated information by contacting us at support@vanna.ai.
7. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete this information.
8. International Data Transfers
We may transfer your information to countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country. We comply with applicable legal requirements when transferring personal information across borders.
9. Data Retention
We retain the information we collect about you for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. We may retain certain data in aggregated form that cannot reasonably be used to identify you.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means. Your continued use of the Service after such notice constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@vanna.ai.